ME-QR / Success Stories / Heinz
Heinz, a globally recognized food brand, redefined customer engagement in the UK with its innovative "Get Well Soup" campaign in 2019. By integrating QR code Heinz technology on soup cans, Heinz enabled consumers to send personalized digital "Get Well Soon" cards, blending emotional connection with modern convenience.
This Heinz QR code campaign not only strengthened brand loyalty but also showcased the power of QR codes in driving sales, creating meaningful consumer interactions, and enhancing market presence.
To understand how Heinz effectively leveraged QR code technology, this overview highlights the key components of their "Get Well Soup" campaign and its impact. This Heinz QR code case study provides a concise yet comprehensive look at the elements behind its success.
These results demonstrate the effectiveness of the QR code for Heinz, driving both consumer interaction and business growth. Heinz’s approach offers a model for brands seeking innovative engagement strategies.

Heinz, headquartered in the United States, is a global leader in the food and beverage industry, renowned for its iconic condiments and packaged foods, including soups. In the UK, Heinz holds a strong market presence, appealing to diverse consumers with its quality products. Known for its creative marketing, Heinz consistently explores innovative ways to connect with customers. The introduction of Heinz QR code technology in 2019 reflects its commitment to blending tradition with digital innovation to enhance consumer experiences.
In the highly competitive UK food market, Heinz struggled to stand out among countless packaged goods brands competing for shelf space and consumer loyalty. The market was not only saturated but also evolving, with buyers increasingly drawn to brands that offered personalized, interactive experiences. Heinz recognized that traditional marketing methods—such as TV ads and print promotions—were no longer as effective in capturing attention or building lasting emotional connections. To stay relevant and appealing, the company needed a fresh, tech-forward approach that would both drive soup sales and position Heinz as a caring, innovative brand capable of connecting with modern, digitally engaged consumers.

Heinz’s "Get Well Soup" campaign harnessed QR code Heinz technology to create a unique, emotionally resonant consumer experience. By embedding QR codes on soup cans, Heinz allowed customers to send personalized digital "Get Well Soon" cards, transforming a simple product into a heartfelt gesture. This approach strengthened customer relationships, increased brand visibility, and drove sales. The campaign’s success highlights how QR codes can enhance engagement, streamline interactions, and deliver measurable business benefits in the food industry.
The Heinz QR code campaign transformed soup purchases into heartfelt acts by enabling personalized digital "Get Well Soon" cards. This emotional touch strengthened customer loyalty, as shoppers linked Heinz with warmth and care, fostering deeper, more meaningful relationships with the brand.
QR codes on Heinz soup cans invited users to craft custom messages, sparking active participation. This interactive feature, tied to the QR code for Heinz, heightened engagement, as consumers relished the creative experience, resulting in greater interaction with Heinz’s brand.
The campaign’s innovative approach created widespread interest, elevating Heinz’s visibility in the UK. By using QR codes to deliver shareable, memorable experiences, Heinz enhanced its reputation as a pioneering leader in packaged goods, driving organic brand recognition.
Integrating QR codes drove impulse purchases, as the novelty of personalized cards encouraged buying. This innovative use of technology not only increased soup sales but also showcased Heinz’s ability to adapt to modern consumer trends, supporting long-term growth.
The Heinz QR code campaign in 2019 significantly boosted Heinz’s performance in the UK market. The "Get Well Soup" initiative, with QR codes on cans for personalized digital cards, drove a 12% surge in soup sales during its active period. Over 500,000 QR codes were scanned within two months, reflecting high consumer engagement and the campaign’s success in making shopping interactive and appealing for UK customers.

Beyond commercial gains, Heinz enhanced its brand through social responsibility. By donating a portion of its revenue via QR codes to charities such as Magic Breakfast, which provides meals for children, Heinz has strengthened its image as a caring brand. This combination of innovative marketing and philanthropy has not only increased revenue but also strengthened consumer trust and loyalty, positioning Heinz as a leader in the food industry with a long-term positive impact.
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Heinz’s "Get Well Soup" campaign illustrates the enduring relevance of QR codes in modern marketing and advertisement. By integrating QR code for Heinz technology on soup cans, Heinz created a heartfelt experience with personalized digital cards, resonating with consumers’ desire for meaningful brand interactions. Today, QR codes remain vital for fostering emotional engagement, enabling brands to connect with tech-savvy audiences in creative, accessible ways that enhance loyalty and drive interaction in competitive markets.

The campaign’s approach inspires businesses to leverage QR codes for dynamic, consumer-centric strategies. Reliable platforms like ME-QR streamline the creation and tracking of such campaigns, ensuring seamless execution. QR codes’ versatility allows integration into everyday products, bridging physical and digital realms to amplify brand visibility. Heinz’s example highlights how QR codes, when aligned with consumer values like personalization, continue to shape innovative marketing, offering scalable solutions for industries aiming to build stronger, lasting customer relationships.
Heinz tackled declining engagement in a competitive UK market. By using QR codes for personalized cards, the campaign addressed consumer demand for unique, emotional experiences, differentiating Heinz from competitors and boosting interaction with tech-savvy shoppers.
QR codes on soup cans let consumers create personalized digital cards, making purchases interactive and meaningful. This Heinz QR code approach deepened emotional connections, encouraging active participation and fostering loyalty among UK consumers during the campaign.
QR codes connect physical products to digital platforms, like Heinz’s soup cans linking to custom cards. This seamless integration enhances accessibility, drives engagement, and amplifies brand visibility, making QR codes a versatile tool for modern marketing campaigns.
QR codes drive sales by linking products to engaging digital experiences, like Heinz’s card feature. They encourage impulse purchases and repeat interactions, as seen with Heinz’s 12% sales uplift, making them effective for brands seeking to enhance revenue.
Heinz’s success shows QR codes thrive when tied to meaningful experiences. Businesses can use platforms like ME-QR to create engaging, trackable campaigns that boost sales and loyalty by integrating QR codes into everyday consumer interactions.